Block Robocall to Auto-Receptionist

Question

How can I block robocalls from routing though my auto-receptionists? We are getting hundreds of robocall per week that call into one out our auto-receptionist numbers and just press “0”. I know how to block robocalls at a user level, but I need to block them at a company / auto-receptionist level.

Crystal_ · Answer

Hi ​@jjamison,If you're receiving a high volume of robocalls pressing "0" through your Auto-Receptionist, one effective way to manage this is by having a Super Admin block the number from the main account’s system extension. This ensures the block applies across all extensions, including Auto-Receptionists.You can refer to this guide for steps on how to block numbers at the admin level: Block Unwanted Calls at the Account Level.

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