Is BYOC available in Japan or Dubai?

Forum|Forum|7 months ago
January 5, 2026
4 replies
154 views

On the last RingEX Unlocked BYOC was brought up and the question of whether it was available for Japan or Dubai, it could not be answered on the call. Can you confirm if Bring Your Own Carrier is available for RingEX?

Best answer by BeckyH

On the last RingEX Unlocked BYOC was brought up and the question of whether it was available for Japan or Dubai, it could not be answered on the call. Can you confirm if Bring Your Own Carrier is available for RingEX?

Hey, @ShaunO Japan shouldn’t be a problem but Dubai is a little more tricky.
You might need to reach out to your Account Executive - UAE has VoIP restrictions and these setups often require a specific "Letter of Authorization" and a local hardware gateway to stay legal under TDRA regulations.

Mary-Community_Moderator

Community Manager

Hi @ShaunO,

Thanks so much for joining our RingEX Unlocked webinar! Our team is still checking if this is available, but I’ll be sure to get back to you as soon as I have an update.

BeckyHAnswer

Community Manager

On the last RingEX Unlocked BYOC was brought up and the question of whether it was available for Japan or Dubai, it could not be answered on the call. Can you confirm if Bring Your Own Carrier is available for RingEX?

Hey, @ShaunO Japan shouldn’t be a problem but Dubai is a little more tricky.
You might need to reach out to your Account Executive - UAE has VoIP restrictions and these setups often require a specific "Letter of Authorization" and a local hardware gateway to stay legal under TDRA regulations.

S

ShaunO

Author

The First Step

Great nens, thank you!

BeckyH

Community Manager

Great nens, thank you!

My pleasure! We’re here to help!

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