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Hello, please can the number of Outbound Connected calls be added to the Historical Reports section? It shows in the Live Reports, but not the Historical Reports area.

Please help me with php sample code to download attachment stream object.

IS there a way to change a limited extension into a full extension on the Admin Portal, or does it require a call to RingCentral?

I've experienced this several times in the past couple of weeks. I notice that my status is red and indicated "on call" after I've finished a phone call. It stays that way until I change it back to green.

Since the latest RingCentral Phone Desktop update, the commonly-used keyboard shortcut Ctrl+C to copy text from a SMS conversation window no longer works.Text in an SMS conversation can be highlighted, but the commonly-used keyboard shortcut Ctrl+C does nothing.

Want to be able to log in my softphone from home without having to disable my office. I was told this was on the roadmap for last fall, but I still haven't seen it. What's the status? Thanks.

Can we set up RingCentral so that we can text out from a desktop numbers but recipients can only reply to us via text. In other words, We want to be able to send out a text from a desktop number but we don't want people calling us back directly. If they call back, we want them to go through the main number. of course we want this feature to only apply to outside calls - to clients. We still want to be able to call Active staff from my desktop numbers.I realize this cannot currently be done but I would like to request that this Improvement be implemented.

I want integrate ringcentral with my window form. So i need to find caller number and name during phone ring from c#. So is there any possible solutions?

I have data I need to load onto the system but cannot save it as CSV (Comma-separated values) file with UTF-8 encoding. can anybody advise of how to convert my excel sheet into this

HiI am unable to start or schedule a meeting using RC Meetings App on a Mac. It did work about a month ago, but when I tried to either start a meeting ad hoc or schedule, nothing happens. I am able to join someone else's meeting without issue.OS X Mojave 10.14.2RC Meetings: 6.3.135305.1213Steps & Outcomes:1. Start up RC Meetings2. Sign in using my email address3. All of the circle buttons appear with a blue ring4. If I hit Start Without Video, nothing happens. No new window, no indication any event happened.5. If I attempt to schedule a meeting, the window pops up, but it won't stick. No meeting shows up on my calendar.6. When someone attempts to join a meeting with my Personal ID, RingCentral says they can not join and kicks them out.I have tried a new installation. Deleted the app, ran the installer. It doesn't provide feedback that it was successful, except launch RC Meeting.I'm looking for how to fix the issue of not being able to start or schedule a meeting.Tha

Question about screen sharing

I have several complaints our Cordless Panasonic dect TGP 500 /600 phones drop calls randomly. While I realize this brand is not "supported" by Ring Central has anyone else had this issue?The phone tend need reprovision occasionally. To get the phone on the Ring Central network Firmware updates are disabled. I suppose I could temporarily enable firmware updates to see if firmware could be the issue. Please share any cordless help.Thanks in advance!

When I click on Help (F1) in the ring central app it opens a web broswer to a salesforce link:Does this happen to anyone else?

The way it is now, I can only set the caller id on outgoing faxes to our Main Number, our Toll-free Number or my Direct Number. To me, this makes absolutely no sense. When someone receives a Fax from my company, I want my fax number on it not my main and certainly not my toll-free number. What am I missing?

The "call me" feature why is not enabled for all users!!! this will make it amazing.. This option should be in the PHONE CALL" and "COMPUTER AUDIO"

Hi! I have the Ring Central small business phone system and am just getting set up. When I signed up I was told the the phone app on the phone was secured by a passcode and that you wouldn't be able to access the app without inputting some sort of security code. This is important for HIPAA compliant businesses, but I'm not seeing any options for this. My app just lets me open it with no security code and online customer support was not able to answer this question. Anyone know?

Glip used to tell us if the sender of a glip message is sending it from a desktop vs a mobile app.How can we enable that feature or is there a chance to bring that back?

For both SMS and Fax outgoing message types, the CallerID info is missing. Can we get the "to" "Location" and "to" "Name" elements populated properly? We know that RC has this info because we see it in the call logs - it should be accurately returned in the "to" array elements of outgoing messages. Currently we have to perform an API call on the messages-list and also the call-log and then cross reference them to access this information.

For SMS and VoiceMail incoming message types, the "to" array's "phoneNumber" is populated with the proper phone number that the message was sent to. BUT, for incoming Fax messages the "to" phoneNumber is populated into the "subject" element and the "to""phoneNumber" element is not populated at all. Based on the API documentation, this is not correct. Can this be corrected in a future version of the API?

We are using the Plycom desk phone and I am being told I cannot change the caller ID on outgoing calls. When I call clients or potential clients the caller ID is not my business name. It is the name of a man who used to have this number via Verizon. This is unacceptable and I need to have this issue resolved ASAP.

i have installed ring central windows app. But i am unable to login to windows app. I want to know is there any settings in admin panel for login?

Using RC Meetings desktop app (6.3.15457.1221) on Win 10 running on a lenovo L380 (core i7 8th, 16GB RAM), Symmetric wired connection of ca. 300MB upstream/downstream.whenever I connect to a meeting (whether with video or without it), I get an awful audio quality with with lots of cracking/static noises. I use Jabra Evolve 40UC, and the noises appear whether I connect it through the USB adaptor or directly to the laptops 3.5 jack.any idea on how to resolve?

Is there a way for us to add roles in every users not to access the contacts?

I'd like to be able to see the meeting on our boardroom TV. The TV has chomecast built-in in case this helps. I am using the webcam to capture us on video, but the video of other participants only shows on my laptop. How can I use either the RingCentral Meetings app that I have on my macbook OR use RingCentral Meetings in my browser, which would then allow me to chomecast to my TV?

Users are constantly complaining the Ring Central app goes nutso when calls come in. That is, caller and user both hear weird sounds, call quality instantly drops. Nothing can be put on hold or sent to VM.Basically if you're on a call and another comes in, the whole thing just stops working.Anyone aware of Ring Central caring to address any issues with the App? Custom ring tones, call-waiting improvements?Something?