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Our receptionist uses a headset and people walk up and start talking to her while she is on the phone listening to a caller. Is there some type of device that can show that she is on the phone so this doesnt happen?

We got a new computer, I don't know what the IT guy loaded but it looks totally different and we can not use this version at all. How do we compose a fax, scan the fax and send the fax? We are totally lost, we want the old version back.

Recieving faxes

<?php$ch = curl_init();curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false);curl_setopt($ch, CURLOPT_URL, "https://platform.ringcentral.com/restapi/oauth/token");curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);curl_setopt($ch, CURLOPT_POSTFIELDS, "username=+xxxxxx&password=password#&extension=102&grant_type=password");curl_setopt($ch, CURLOPT_POST, 1);curl_setopt($ch, CURLOPT_USERPWD, "PYS9kaDdSey5j72ljRCfDw" . ":" . "JV4wWOkJTX5sJf-OZDD_fgJJ-uZODeSPeXxdhMUtsTAN");$headers = array();$headers[] = "Accept: application/json";$headers[] = "Content-Type: application/x-www-form-urlencoded";curl_setopt($ch, CURLOPT_HTTPHEADER, $headers);$result = curl_exec($ch);$results = (json_decode($result));$token = $results -> access_token;$ch = curl_init();curl_setopt($ch, C

Have a section on the admin portal to view video meetings made by the users on the account.

I'm able to successfully create a new subscription using the Java SDK, but when the subscription attempts to refresh itself it's failing with a 401 error. Either there is a bug with the Java SDK or I'm missing something.When the subscription is created, it starts a timer to regularly refresh itself:https://github.com/ringcentral/ringcentral-java/blob/master/src/main/java/com/ringcentral/Subscription.java#L89Bug when this code runs:https://github.com/ringcentral/ringcentral-java/blob/master/src/main/java/com/ringcentral/Subscription.java#L110This error results:com.ringcentral.RestException: HTTP status code: 401{"erro

I was wondering if RingCentral had the ability to show me which key words have driven a phone call. I am keen to link inbound phone calls back to my PPC activities.

Is there a way to schedule a meeting but instead of populating the email in English that it would populate in French. I have french client that would prefer to receive the directive in French.Thank you

I would like to change my username on the forums, but can't find a way to do that on my own. Can I get some help?

I have a requirement to record the details of calls initiated by Ring Out upon completion of the call. I'm successfully polling the Ring Out Status until the call is finished, but I can't find a way to then query for the User Call Record for the completed Ring Out. Is there a way to get the Session Id for a Ring Out call which can be used to retrieve the User Call Record and/or query for a User Call Record using a Ring Out Id? Better yet, can I create a subscription which will notify my service when a Ring Out call is completed?

I have an iphone that I use exclusively for work. I like a loud ringtone (similar to old fashioned phones), because I work from home, and I need to be alerted if I'm in a different room from the phone. Before I transitioned from the Office@Hand iphone app to the RingCentral app, all calls came through with the ringtone I chose in my settings. Now, with the RingCentral app, I get a completely different ringtone, with no choice for something that's not a soothing sound. The default Xylophone is terrible. Is there a way to change what my "Default" is, so I can make it the same as the old phone sound I've got for all the other calls coming through? Customers tend to call my direct number as well as the RingCentral number, so I need some consistency in the ringtones.

Because of problems personally with Windows 10.. .and my customers are not liking Windows 10 licensing... I am in the market to start using LINUX Desktop O/S's instead of Windows soon.... and I'm in the process of making sure that everything that I currently do in Windows can be also done from a Linux Desktop O/S.... for me... and for the customers that I support.I have found that RingCentral Phone is one of the few apps that I can't find a Linux port for. I have also tried to install the Windows RingCentral Phone using WINE for Linux... and it also fails during the ".NET 4.5" install.I don't use GLIP or Office360... I just need the RingCentral Phone (SoftPhone) to work on a Linux Desktop PC without having to install or use a Window Operating System to do it.

I sent a fax on 5/9, today is 5/21 and can only view faxes sent for the last week. Where can I view a copy of this fax? I read on another thread that we can view them for 30 days.

CALL RECORDINGS- I would like to request that call recordings be stored on for longer that 90 days. My company actually needs to have a service that stores call recording for at least up to 1 year. Its unfortunate that I may have to switch services because of this issue.

all of our incoming calls are showing our company name not the number of who is calling? Why did this change and how do I change it back?

We have over 100 users of Glip and within the last few days several, including myself, have been receiving an error messages "authorization required". It forces you to login and all seems normal then it reverts back to the message. If we click the "x" to close message it goes away. Any reason or solution for this? Thanks!

I've only noticed this happening in the past couple days - possibly since I received the notification on Tuesday (?) about a new version being available. Every now and then, I'll be having a conversation with one of my colleagues, I'll have a partially-completed message in the bottom box and, when their message gets sent, my message disappears.Is anyone else experiencing this?

We utilize both Zoho ONE and RingCentral. I have integrated RingCentral within Zoho ONE and am curious if there is/will be a way to integrate the RingCentral texts into Zoho.

I need to play a recorded message to all Callers in the Meeting? How do I do this?

We have approximately 200 wired Sennheiser headsets currently in use. Many of these use a USB adapter. Will we be able to use these with our new VVX 450 hard phones if we order the Sennheiser USB adapters for them?

I am disappointed by the lack of support as well as security for the glip app. We have recently had an incident in which a new member was added to our glip app, but no one actually added them. A second incident happened this past weekend, in which a post was supposedly made by one of our employees, however, he says he did not make the post.Is there any way to see where an account was logged in from? Possible IP address? We cannot tell if this one employee's account has been hacked or if someone is able to access our account from outside. What are different security measures we can look at to ensure we are not continuing to be hacked?

I have scheduled a meeting using the Glip Mobile Phone App on Android.My calendars are synced, so I can see my Ring Central meetings and my outlook meetings in the lower panel within the meetings section of the app.However - I can only view for today and tomorrow. I want to view the meeting details for beyond this - how do I widen the view area/calendar?I'd like to invite more people to the meeting but can't access it to do so.

Account Type: U.S.When I am on a call via my RingCentral app (on iPhone), I do not receive incoming calls on either my RingCentral app or my iPhone. This is a big issue, as I need to be able to receive these calls and have the option to switch to those calls as well. I don't even get missed call notifications when this happens, the person's call just goes straight to voicemail.Device: iPhone 8iOS version: 12.2RingCentral App version: 6.2.0.1.45728

When an incoming call I can set up a URL that opens automatically.My problem is that the URL opens too soon before the representative answers.For each incoming phone call (which rings at all delegates) that will open the page for everyone. I would like to set the URL to open only when the call is answered by a representative

Orbi router on a 1Gb line - We have to run all our RC calls via the cell network instead of VOIP because the VOIP calls break up and chop so badly.