Developer Platform, APIs, & Integrations

Hi,I am trying to use a three-legged authorization flow to authenticate a user in my application. However, I am having an issue in the first step, requesting an authorization code:I try to make a POST request to https://platform.devtest.ringcentral.com/restapi/oauth/authorize with response_type: code, client_id: APP_KEY, and redirect_uri: URL and I get a 405, method not supported.What am I doing wrong?

I am ready the caller id and been successful and want to create the production key for my app but it does not allow. i have added the permissions as well. But it still throws error that i need to select the permissions which i did no success. Any help or guidance.

Calling the following code:var rc = new RestClient("CPWD", "SECRET");rc.Authorize("PWD", "EXT", "PASSWORD").Wait(60000);var request = new{originalStrings = new[] { phoneNumber }};var res = rc.Restapi().NumberParser().Parse().Post(request);res.Wait(60000);This code works fine (with real application and user credentials) up until I get to the res.Wait(60000) call.When I get here I get the following error:Cannot deserialize the current JSON object (e.g. {"name":"value"}) into type 'RingCentral.ParsePhoneNumber_CountryInfo[]' because the type requires a JSON array (e.g. [1,2,3]) to deserialize correctly.To fix this error either change the JSON to a JSON array (e.g. [1,2,3]) or change the deserialized type so that it is a normal .NET type (e.g. not a primitive type like integer, not a collection type like an array or List<T>) that can be deserialized from a JSON object. JsonObjectAttribute can also be added

When using the RC dev OAuth server I get "Invalid Client_ID" when I try to authenticate.I am using the Client ID from my appDo I need to encode this in anyway? If so how would I encode this in Python 3 lets say?I have tried using base64 lib with no luck

Our Organization have an app in production and we are implementing webhook, so need to add webhook scope/permission to that app in prodcution, how to do and is there any other way without suspending the our app?

Hi,How to get phone number from the contact name using API?If any way to get phone number from the my contact names?I want to send sms of that phone number from the contact name.I am trying to use http://ringcentral-csharp.readthedocs.io API to do this.Or will use http://ringcentral-faq.readthedocs.io/en/latest/ developer api.please suggest best one.Regards,BR

I have got my main account production approval just yesterday. I have collected API KEY/SECRET for production and trying to run my ode on it. Very strange that I am getting error and the error part of the response is highlighted below."Date: Sat, 25 Feb 2017 09:18:03 GMT Server: nginx/1.10.2 WWW-Authenticate: Bearer realm="RingCentral REST API", error="invalid_client", error_description="[ThirdPartyAppAccess] permission required" Content-Language: en Content-Type: application/json; charset=UTF-8"I also tried with API Explorer and getting following error{ "error": "invalid_grant", "error_description": "Invalid resource owner credentials." }I was also not able to log at https://service.ringcentral.com/login/enter.html?s=1210&localeId=en_US#/number for production account and it gave me the attached screen!!Please help me asap as i have to graduate my company account to production as well next

We started sending SMS to our opt-in clients today, and after sending about 5,000 or so messages, we are receiving the following error:"Sending SMS from/to extension numbers is not available"What is the issue?

I have promoted my code to Production and now I am getting the following error.Error connecting to RingCentral API: Login for extension by password is not allowed when Single Sign-On is enforcedIs there away around this? Can I create a local Service Account in RC that is not single sign on?

The permission that we have on the existing account is only RingOut. We need to run the active-calls method and need the permission(s) for that. I do not know what those permissions should be or who to contact. I can always go to our Sales Rep if required but I thought there may be an "Official" way to get this done.

How do I add permissions after completion of production?

The following is a response I am currently receiving from an API call. (Production)[errorCode] => MaintenanceMode ( [errorCode] => CMN-211 )[message] => Service is overloaded, please retry laterAs far as I can tell I am not even receiving an access token.Currently, I run automated calls every morning to retrieve the previous days call log data for internal storage. This response caused these automated calls to fail over the weekend. This can easily be resolved with some manual work on my end, however, I would like to know the reason behind this errorCode.Is this actually from RingCentral maintenance? If so, should I be receiving an email or some form of notification that I am unaware of? If so, do you have a status page one would be able to go to and view such a status?If this is not from maintenance, is this due to the way I might be calling the API and/or an error on my end? (Too many bad calls, bad credentials, etc)Thanks,Connor

The API requests exceed 20 successful calls, but the "Apply for Production" button is still not active.Can you please help?

How does one add new permissions to an already-existing RingCentral App which had been moved to production? We are integrating RingCentral with our CRM system and there is a chance we may want to expand the list of available options in the future.

Hello, tell me please can I add a Contact via the API that will be visible to everyone?

How to add Permissions of Read Call Log in production if not added during sandbox testing.would we need to suspend the app? and would we need to complete again graduation requirement ? how much time it will take ? what should be process ??

When I tried to obtain an access_token from the DevTest/sandbox environment I received a HTTP 503 response / CMN-211 response instead of the expected access_token and a 200 response for the following request:POST /restapi/v1.0/oauth/tokenHOST: https://platform.devtest.ringcentral.comHTTP Headers:Content-Type: application/x-www-form-urlencoded;charset=UTF-8Authorization: Basic <BASE64_ENCODED_API_KEYS>Accept: application/jsonPOST Body:grant_type=password&username=<RC_USERNAME>&password=<RC_PASSWORD>&extension=<RC_EXTENSION>NOTE: I did replace the values in tags above with actual valuesThe response I received was:{ "errorCode": "MaintenanceMode", "message": "Service is overloaded, please retry later", "errors": [ { "errorCode": "CMN-211", "message": "Service is overloaded, please retry later" } ] }Is the devtest environment in Maintena

I use java to send a fax via the RingCentral Fax API. However I got HTTP 415 error code. I really have no idea how to make it work.public void sendFax(String body, String...toList) {     CloseableHttpClient httpClient = HttpClients.createDefault();     HttpPost httpPost = new HttpPost(baseUrl + URI_FAX);     httpPost.addHeader("Content-Type", "multipart/mixed; boundary=Boundary_1_6506429161_101");     httpPost.addHeader("Authorization", "Bearer " + rcoAuthResp.getAccess_token());     try {         List < RCPhone > list = new ArrayList < > ();         for (String to: toList) {             list.add(RCPhone.builder().phoneNumber(to).build());         }         String requestBody = mapper.writeValueAsString(RCFaxPayload.builder().to(list).faxResolution("High").build());         FormBodyPart bodyPart1 = FormBodyPartBuilder.create()             .setName("json")             .setBody(new StringBody(requestBody, ContentTy

Hi,I have an App used to authenticate through OAuth with a service user as the goal is to have customers authenticating just once. I'm working with the Ring-Out API to initiate calls on behalf of users from our application, and it works as far as the correct "from" phone number is provided to a given extension, however, it seems wrong in "Call Log" as the calls originating extension is actually the one from the service user.A detailed explanation of the use case:A single user from a RingCentral account is used as a service user to authenticate via OAuth and grant access to the RingCentral's APIs;Ring-Out calls are originated from a third-party application through the authenticated user. Let's say "User A" is the one connected, and a call should be initiated to "User B".Expectation:It'd be expected to have the call logged against the extension of "User B", not "User A"Current behavior:The call is getting logged

hi,i don't know if the following post was lost, so i'm re-submitting it.https://devcommunity.ringcentral.com/ringcentraldev/topics/throttling-problemthanks :)

Hi I keep getting the following response:Authorization: Basic ******************************Content-Type: application/x-www-form-urlencoded;charset=UTF-8Content-Length: 73* upload completely sent off: 73 out of 73 bytes< HTTP/1.1 400 Bad Request* Server nginx/1.10.2 is not blacklisted< Server: nginx/1.10.2< Date: Thu, 22 Jun 2017 10:24:57 GMT< Content-Type: application/json;charset=utf-8< Transfer-Encoding: chunked< Connection: keep-alive< X-Application-Context: application:8080< Content-Language: en< WWW-Authenticate: Bearer realm="RingCentral REST API", error="invalid_client", error_description="Invalid client: "< RCRequestId: 0a67f30c-5735-11e7-a00b-005056bb26b9< AceRoutingKey: sjc11-c01-ace01.c83d65c2-46d3-11e7-ab8e-005056a73f60< X-Server-Name: sjc06-c01-hlb01< X-Request-Time: 0.010< X-Upstream-Server: 10.24.22.193:8080< X-Upstream-Status: 400< X-Upstream-HTime: 0.010< X-Upstream-RTime: 1498127097.763&

We are using RingCentral integration and we follow the password code flow. Now we are adding a webhook for instant notification. We are creating a new app, and we are a server/web platform with a public application. We are not able to use password flow. How do we add it? We need it to be done.

I'm having issues getting some of the permissions confirmed. I can successfully ring out but the related permission does not become checked on the list. The same applies to call recordings which I read and downloaded more than 5 times and sending internal messages.Are there any additional steps required to confirm permissions?

I'm integrating a CRM system with Ring Central and I cannot find a clear answer whether the access and refresh tokens are issued per user or they are valid for the whole account (main number and all extensions). I would like to know whether I should authenticate all agents separately and maintain independent tokens for all of them or I just need one set on account level. All agents have to be able to ring out and we should be able to access extensions related information and call logs in order to update call dispositions in our database. We use web-hooks in the background where we pick up the correct (user) access token to execute some follow-up API calls. I only have one extension in my sandbox so I cannot perform an appropriate test for this case.