The First Step

Need help with an initial setup of the Bullhorn integration (Logging Notes)

Forum|Forum|14 hours ago
August 28, 2026
1 reply
14 views

Hello,

We recently signed up for Ring Central and we’ve integrated Ring Central with Bullhorn. I’m currently able to call through the Bullhorn CRM, but there’s no option to log notes after a call is made. We also tried logging manual notes by clicking log a call, but no options appear when we try that as well. I went through the whitepaper that was forwarded to me from tech support and believe we’ve accomplished all the tasks listed. I was on the phone with tech support for an hour but we were not able to resolve the issue. Can someone help us with this?

Thanks,

TJ

T

tfloyd6

Author

The First Step

Here’s some more info: We are using RingCentral App Connect for RingEX with Bullhorn. Calls appear correctly in the Calls tab, but clicking the “+ / Log call” button does not open the call logging form. We also have “Open call logging page after call” enabled, but the logging form does not open after calls. The Bullhorn integration is connected and contacts are being recognized. We need users to manually select a Bullhorn Note Action and enter notes before logging the call.

Sign up

Login with SSO

Login to the community

Login with SSO