All users texting from the main line

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mary-sullivan asked · Jul 11, 2019 at 03:40 PM

All users texting from the main line

I need assistance for texting from the main line. All users would like to text from our main line, however, this seems impossible to get set up. Any assistance would be appreciated.

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Answer 1 · 2019-07-19T19:19:30Z

jessica-community-moderator answered · Jul 19, 2019 at 07:19 PM

Hi Mary,

Texting from the main line isn't available right not, but will be soon! Check out this thread for updates :)

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Answer 2 · 2020-10-08T15:11:04Z

Jason Toro answered · Oct 08, 2020 at 03:11 PM

Any updates when this will be available?

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jessica-community-moderator ♦♦ · Oct 08, 2020 at 04:35 PM

Hi Jason,

This feature is available in the phone app: https://support.ringcentral.com/article/6110.html?language=en_US

It is currently being worked on with the unified app, but no ETA at this time.

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Answer 3 · 2021-01-22T07:21:56Z

suzanne-kilner10840 answered · Jan 22 at 07:21 AM

Any updates on this ? Was able to log into the ring central phone app as the call queue and send texts message, but can't seem to login to the call queue on the new integrated app.. the fact that the phone app is about to be no longer supported leaves us in the lurch.....

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mary-community-moderator ♦ · Jan 22 at 06:08 PM

Hello Suzanne,

This thread is about SMS from the main line. Is your concern about texting from the call queue on the new RingCentral App?

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Dr. Jessica Tommasi mary-community-moderator ♦ · Jan 27 at 08:51 PM

How may I send/receive actual SMS/texts from my RingCentral phone number please?

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Answer 4 · 2021-01-27T20:50:09Z

Dr. Jessica Tommasi answered · Jan 27 at 08:50 PM

I would really like some information as to how I may send/receive actual SMS/texts (not the messaging option) from my RingCentral phone number. Any information on this please?

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mary-community-moderator ♦ · Jan 27 at 10:09 PM

Hi! Are you referring to texting from your main RingCentral phone number?

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Dr. Jessica Tommasi mary-community-moderator ♦ · Jan 27 at 10:10 PM

Yes please!

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Ryan Gagne Dr. Jessica Tommasi · Mar 27 at 12:58 AM

Following up on the status of this feature. Are we able to text from the main app number line right now?

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Answer 5 · 2021-03-04T19:15:11Z

Eric Lindholm answered · Mar 04 at 07:15 PM

At the very least I need to be able to reply STOP to messages coming in on my main line. I am getting flooded.

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mary-community-moderator ♦ · Mar 04 at 08:52 PM

Hi @Eric Lindholm, for feature request, please submit it in our Ideas Portal at https://ideas.ringcentral.com/

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