I need assistance for texting from the main line. All users would like to text from our main line, however, this seems impossible to get set up. Any assistance would be appreciated.
All users texting from the main line
Hi Jason,
This feature is available in the phone app: https://support.ringcentral.com/article/6110.html?language=en_US
It is currently being worked on with the unified app, but no ETA at this time.
Is this available yet? We need my team to be able to text / receive texts from the main line
Any updates on this ? Was able to log into the ring central phone app as the call queue and send texts message, but can't seem to login to the call queue on the new integrated app.. the fact that the phone app is about to be no longer supported leaves us in the lurch.....
Hello Suzanne,
This thread is about SMS from the main line. Is your concern about texting from the call queue on the new RingCentral App?
How may I send/receive actual SMS/texts from my RingCentral phone number please?
I would really like some information as to how I may send/receive actual SMS/texts (not the messaging option) from my RingCentral phone number. Any information on this please?
Hi! Are you referring to texting from your main RingCentral phone number?
At the very least I need to be able to reply STOP to messages coming in on my main line. I am getting flooded.
Hi @Eric Lindholm, for feature request, please submit it in our Ideas Portal at https://ideas.ringcentral.com/
There's no update on this yet, @Kim Mills. You may add your vote for this feature at https://ideas.ringcentral.com/ideas/CUSTCOM-I-1008.
Hi Mary,
Texting from the main line isn't available right not, but will be soon! Check out this thread for updates :)
Texting from the main line isn't available right not, but will be soon! Check out this thread for updates :)
I am so upset, I switched to you because the sales person said I can text from my main number. Now that I have forwraded my numbe and paid for 5 lines I see that I cannot text from my main business number. I could do that with my previous carrier. Now I have a nightmare on my hands. Please tell me a way that this is possible right away or I am canceling and calling my CC company to deny the previous charge.
Sorry for the confusion @Jarrett Phillips
This feature is not yet available. You can add your vote and use case here.
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