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Home » Users
All users texting from the main line
Tags: sms
Jul 11, 2019 at 8:40am   •   5 replies  •  2 likes
I need assistance for texting from the main line. All users would like to text from our main line, however, this seems impossible to get set up. Any assistance would be appreciated.
on Jul 8, 2022 at 12:40pm   •  0 likes

Any updates on this?

on Jul 11, 2022 at 8:42am   •  0 likes

There's no update on this yet, @Kim Mills. You may add your vote for this feature at

on Jan 27, 2021 at 12:50pm   •  0 likes

I would really like some information as to how I may send/receive actual SMS/texts (not the messaging option) from my RingCentral phone number. Any information on this please?

on Jan 27, 2021 at 2:09pm   •  0 likes

Hi! Are you referring to texting from your main RingCentral phone number?

on Jan 27, 2021 at 2:10pm   •  0 likes

Yes please!

on Mar 26, 2021 at 5:58pm   •  0 likes

Following up on the status of this feature. Are we able to text from the main app number line right now?

on Mar 29, 2021 at 7:46am   •  0 likes

Hi Ryan, this has not yet been implemented. However, you can vote for this feature here.

on Mar 4, 2021 at 11:15am   •  0 likes

At the very least I need to be able to reply STOP to messages coming in on my main line. I am getting flooded.

on Mar 4, 2021 at 12:52pm   •  0 likes

Hi @Eric Lindholm, for feature request, please submit it in our Ideas Portal at

on Jan 21, 2021 at 11:21pm   •  0 likes

Any updates on this ? Was able to log into the ring central phone app as the call queue and send texts message, but can't seem to login to the call queue on the new integrated app.. the fact that the phone app is about to be no longer supported leaves us in the lurch.....

on Jan 22, 2021 at 10:08am   •  0 likes

Hello Suzanne,

This thread is about SMS from the main line. Is your concern about texting from the call queue on the new RingCentral App?

on Jan 27, 2021 at 12:51pm   •  0 likes

How may I send/receive actual SMS/texts from my RingCentral phone number please?

on Oct 8, 2020 at 8:11am   •  0 likes

Any updates when this will be available?

on Oct 8, 2020 at 9:35am   •  0 likes

Hi Jason,

This feature is available in the phone app:

It is currently being worked on with the unified app, but no ETA at this time.

on Oct 7, 2022 at 11:25am   •  0 likes

Is this available yet? We need my team to be able to text / receive texts from the main line

on Oct 7, 2022 at 11:55am   •  0 likes

Hi @Tyler Turrall, this is not yet available, but there's a new update for ETA.

Check below!

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