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Unable to make/receive calls on a specific computer in both RC desktop app and browser. The dial button is greyed out with a message saying there is something wrong with Ring Central service. But when I sign in on another computer, everything works fine. Please assist.

Hi Lucy, have you tried to uninstall/reinstall your app?

Thanks Mary. Yes, uninstall/reinstall did not resolve the issue. This is also happening in the browser. Everything works fine on another computer in the same Office. My situation is somewhat similar to what is described at https://community.ringcentral.com/questions/107855/unable-to-place-receive-calls-rc-application.html

Sorry Mary, wrong link. Here's the right one https://community.ringcentral.com/questions/106333/unable-to-place-outbound-calls-ringcentral-desktop.html

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