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RingEX: Team Messaging, Calendar, & Tasks

Your destination for RingEX team chat and messaging questions!

  • 211 Questions
  • 399 Replies
211 Questions
S
suzetteNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
I deleted a Note that I thought was a draft but it was the final version. I can find no existence of it anywhere. 2 hours work. :(

I am in the US. I am using Glip with my small business.I created a very detailed substantial note in Glip. I saved it as a rough draft. I reopened it a short time later and completed the document. I hit the post button and only the draft I had saved hours before was posted. I tried retracing my steps and reposted it. It was still the tiny draft. I deleted the second tiny draft copy and now both identical incorrect versions are gone from the conversation. What was bad is now even worse.

3623
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5 years ago
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mark-blakeNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
Delete a Co-worker from Company Team

How do you delete a co-worker from Glip. This person has resigned, so just need to get rid of them. There isnt any option in the Company team to remove them.Under Manage Members, there is only one option, to enable/disable them as Admin

2791
R
5 years ago
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zohaib-mustafaNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
Not being able to add members to company team

So glip released a new update and you are unable to add members to your company team. My questions, if you get a new employee, why can you no longer add him/her to the company team? Why can he/she not be able to be informed of the messages in the company team? The company team has a long history of messages in it that we may want a new employee to be able to see. Why can he/she not be privy to those messages? The answer I received..."we no longer provide the feature to add a team member to the company team. So if I want to get around it, create another company team manually."For me that's okay, I have a small company. However, for larger companies, are they suppose to manually add dozens or hundreds or even thousands of people to a new company team because glip randomly decided not to allow you to add anyone new to the company team anymore? What if someone new wants to view what was sent in this company team previously? They no longer can do that because glip is forcing y

5031
W
5 years ago
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timm1Participating Frequently
asked in RingEX: Team Messaging, Calendar, & Tasks
New @team feature no longer working on browser/desktop. Works fine on mobile.

Was getting into my @team groove, when I realized that I can no longer @metion my team on the browser/desktop app. I can only @mention my organization.The option to allow for @team messaging has also disappeared from 'Edit Team Details' menu.On mobile, it appears that I can @mention my team, but not the organization (which is fine, really).Anyone else experiencing this? Am I understanding things correctly?

1991
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5 years ago
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shafa-aijazNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
Downtime on Glip - RingCentral

Our employees, including myself are facing issues on the Glip app (phone and desktop). It's been two days since we are facing an issue. All of a sudden the app stops working. It shows online status but we are unable to send messages with only a loading icon on the right. There's no issue with our ISP providers. I would like to raise a bug report for the same.

3602
S
5 years ago
K
keith-lazarusParticipating Frequently
asked in RingEX: Team Messaging, Calendar, & Tasks
Has anyone noticed in the past few days that when they're typing a message, if someone else submits a message that you text gets erased?

I've only noticed this happening in the past couple days - possibly since I received the notification on Tuesday (?) about a new version being available. Every now and then, I'll be having a conversation with one of my colleagues, I'll have a partially-completed message in the bottom box and, when their message gets sent, my message disappears.Is anyone else experiencing this?

2131
J
Community Manager
5 years ago
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mlanie-tremblayNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
App: write new message

Hi Concerning android app. Do I don't understand something, but why I click the + and choose new message, I can't choose team?? We can only choose contacts. Also why I can't reply to a message or at least quote it? It's complicated in web version but at least it's possible. Thanks Mlanie

2882
M
5 years ago
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peggy-gawleyNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
How can I create my own status settings (i.e. on vacation, in a meeting,) and do I have to do this on the desktop AND phone app?

HOW TO CUSTOMIZE STATUS How can I create my own status settings (i.e. on vacation, in a meeting,) and do I have to do this on the desktop AND phone app?

2531
S
5 years ago
A
arthur-oganesyanNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
Video or Image embedding inside a Note doesn't work

For some reason, when I try to add an embedded video inside a Note in Glip, after saving it simply disappears. As if I never put it in at all. I'm even using the video embed icon in the toolbar of the text editor of the Note. Once I insert it, I can see it show up. But once I save the note, close it, then re-open it, the video disappears and nobody else in the company can see it either.What am I doing wrong (which I know is nothing)? What is the problem?

1801
T
5 years ago
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Mandy62277033023New Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
Is there a notification that can be shown in the task bar until you view a received glip message?

I see an initial notification that someone sent a message, but if I miss that initial pop up I have no way of knowing that I received a chat message. Email notifications are not preferred or I would just use email for my communication. It would be nice if there was some kind of notification in the task bar indicating a message awaits.

3441
S
5 years ago
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mjpatelNew Participant
asked in RingEX: Team Messaging, Calendar, & Tasks
Ability to know if a user is using Glip on mobile phone vs desktop

Glip used to tell us if the sender of a glip message is sending it from a desktop vs a mobile app.How can we enable that feature or is there a chance to bring that back?

2101
J
Community Manager
5 years ago

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