eep-linking from RingCX data to a specific call in RingSense — what ID do I need?

Hi all,

We pull a scheduled Interaction Details report from RingCX every 15 minutes via SFTP, and load it into our internal Postgres table (ringcx.interaction_legs). We use that data to power a "Case Journey" view in our internal app, where reps can see all call activity for a given customer case.

We'd like to add an "Open in RingSense" button next to each call so reps can jump directly to the conversation page, e.g. https://ringsense.ringcentral.com/calls/3f2a8e12-966b-40e3-8ce5-baa40396437b.

The problem: the UUID in that URL isn't in our SFTP feed. We have:

• UII (e.g. 202604271934311801140000038844)
• ANI / DNIS
• segment_start_time, segment_index
• Agent name, disposition, queue, talk/wait/hold/wrap times
• Recording URL (vacd.biz link)

But not the Segment ID (p-v-a531ab95...) or Dialog ID (s-v-a531ab95...) shown in the RingSense UI under "Source identifier," and definitely not the URL UUID itself.

A couple of questions:

1. Can the Segment ID, Dialog ID, or the RingSense call UUID be added as columns in the Interaction Details report? I don't see them in the column-picker today, but I might be missing a setting.
2. If not, is there an API endpoint that takes a UII (or ANI + start time) and returns the RingSense call UUID? I've looked at the analyze-interaction endpoint under /ai/insights/v1/... but that's for submitting new audio, not looking up existing calls.
3. Or is there a search-style RingSense URL (like ?search=<UII>) that resolves a UII to the call page without needing the internal UUID at all?

Any of these would unblock us. Right now we're considering linking to a search results page as a fallback, but a direct deep-link would be much better UX.

Thanks!