Hi everyone, Two months ago, my company requested a toll-free number with High Volume SMS capability. After a long wait, support confirmed that the number is now enabled for this feature.
However, when I check the features of this number via the API, I only see CallerId and SmsSender — there's no A2PSmsSender.
We reached out to support again, and they mentioned that they tested the number and confirmed that it should be capable of sending mass messages.
But when we try to send a request to /restapi/v1.0/account/~/a2p-sms/batches, we get the following error: Parameter rfrom] value is invalid.
Could someone help clarify why this might be happening? Is there something else that needs to be enabled on the toll-free number, or are we possibly using the wrong sender ID?
Thanks in advance for any guidance!