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Announcing a new RingCentral Community!

  • April 24, 2024
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BeckyH
Community Manager
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We’re excited to announce that RingCentral will soon be migrating to a new platform for our Community. To facilitate this transition, we will place community.ringcentral.com in a read-only state starting on April xx. During the migration, you will have access to content, but will not be able to ask or answer questions.


This migration is exciting for us because it provides an opportunity to build a better community experience all around, including:

  • Better organized content to lead you to the answers you seek more quickly.

  • Stay connected and share tips and tricks with other community members with new interest-based groups

  • Keep up to date with the latest events, including webinars and workshops offered through our community


We understand that the community is an important resource for both users and developers in getting your questions answered. While the Community is under construction, we want to ensure that you still feel supported. Check out these alternative paths to resolution:

End-users and Administrators


Knowledge base articles

Submit a case to tech support online

Chat with RingCentral’s virtual AI assistant

Live phone support


Please note, live phone support for RingEX (2+ users) plans is available 24/7. Live phone support for RingEX (1 user) is available 5:00 a.m.–6:00 p.m. PT, Monday–Friday (excluding holidays). Non-English support is available Monday-Friday 9am-6pm Central European Time (CET).


Developers and software engineers


Developer Guide

API Reference

Developer FAQ

Ticket-based support


We hope you are as excited as we are for this change! Please reach out to the Community Team with Questions: Community.Support@RingCentral.com