Skip to main content
Question

Call Control SDK/API

  • February 9, 2026
  • 1 reply
  • 4 views

I am getting a 404 when calling the createCall function from the sdk, and same thing when I hit post directly. only thing I can think is callContol isnt ready, or because Im using a softphone device its offline

 

// already logged in,

      await rcsdk.platform().post('/restapi/v1.0/account/~/telephony/call-out', {

                from: { deviceId: device.id },

                to: { phoneNumber: phoneNumber }

            })

            // callControl.createCall(device.id, { phoneNumber: phoneNumber }).then((newSession) => {

            //     this.callSession = newSession;

               

            // })

1 reply

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • February 9, 2026

How did you receive the device ID? Did you read it from the user who authenticated your app? Please share the code where you detect the user device to check if the device is online and grab the device ID.