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Question

Calls started from API, Conferenced via RC Phone App

  • February 25, 2025
  • 0 replies
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I am initiating two calls via the RingCentrall Call Out API. Once both calls are connected (one active, one on hold) the user will start the conference call from the RC Phone app. Should information about the conference call be available somewhere in the call records? Right now, I only see call logs for the two calls I made and no conference call.