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Question

Daily Backup of Call Recordings to Egnyte Drive

  • February 10, 2026
  • 1 reply
  • 22 views

We would like to maintain a daily backup of our call recordings in our own Egnyte drive for backup and compliance purposes.

Could you please advise on the available options to automatically export or sync call recordings from RingCentral to an external storage platform such as Egnyte on a daily basis?
If there are any native integrations, APIs, or recommended third-party tools to achieve this, please share the details along with any limitations or prerequisites.

Looking forward to your guidance.

1 reply

PhongVu
Community Manager
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  • Community Manager
  • February 11, 2026

I am not aware of any tool out there to do that.

If you are a coder, you can check out my project in GitHub which allows users (super admin users) to login the app and manually export their account call log with call recordings. You can check and copy part of the code and convert it to a server app which runs in your own server and implement a scheduler to run it e.g. once a day.

If you are a super admin, you can login and try the app yourself.

 

Let me know if you have further questions.