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Does RingCentral have a Pipedrive CRM integration?


What is the current state of development on setting up an integration with Pipedrive (not through Zapier)?

Best answer by ByrneReese

RingCentral has a relatively robust integration with Pipedrive available through our Unified CRM extension. You can join the Unified CRM extension community to ask questions, or get up and running with the PIpedrive integration in mere minutes. 

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8 replies

Hi Jay, Thank you for your inquiry. Since an integration with Pipedrive is not on the roadmap there are 3 ways this integration can become a reality. 

1. Customer pays for RingCentral Professional Services to develop a custom integration for them (please contact your Account Executive for more info).

2. Customer develops a private integration for their own usage if the target provider offers an open API as well (since RingCentral already does, details of which can be obtained on the RingCentral developer portal).

3. The target provider develops an integration with RingCentral as a Connect Platform Partner that is available in our App Gallery. 

I hope that helps! 


  • New Participant
  • 1 reply
  • March 8, 2018
I would love for this integration as well!  I'm currently looking for a way for calls to be logged as activities in pipedrive with the call date and time stamped and an added bonus would be to have the recordings logged in PD as well.  What are the chances you guys will put this on your roadmap?


  • New Participant
  • 2 replies
  • October 27, 2018
Me too. Seems like PD is one of the few CRM's RingCentral doesn't integrate with. Shame, PD is an awesome CRM.



  • New Participant
  • 1 reply
  • December 2, 2018
Anything Yet? Pipedrive is becoming even bigger than Salesforce


Is there any plan to develop a phonebridge integration akin to the one for zoho for pipedrive?


  • New Participant
  • 2 replies
  • December 19, 2018
Is this on the RingCentral roadmap?
I like RC but the hosted voip space is very competitive. I would leave RC before I left Pipedrive.

  • 0 replies
  • January 22, 2019
We now have a community integration with HubSpot here. Please give it a try and let us know how it works for you.


ByrneReese
Community Manager
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  • Product Manager
  • 255 replies
  • Answer
  • August 28, 2024

RingCentral has a relatively robust integration with Pipedrive available through our Unified CRM extension. You can join the Unified CRM extension community to ask questions, or get up and running with the PIpedrive integration in mere minutes. 


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