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Question

Emergency address update from Android app

  • April 23, 2025
  • 2 replies
  • 87 views

Hi, is there a way for the user to update/change the emergency address from the Android app ?

 

2 replies

PhongVu
Community Manager
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  • Community Manager
  • April 23, 2025

No, you can’t change the emergency location form the RC mobile app. The app does not use the  emergency location set in your account either.

If you open your RC mobile app, select the Phone view, click the 3 dots icon on the upper-right corner, select Phone settings and scroll down to the Emergency location item. Click on the it you will see this message.

 


  • Author
  • New Participant
  • April 24, 2025

Hi, thanks for your quick answer, I don’t see the “ermergency location” item in my phone app (Android). But as it’s not possible to do it via the app I will find another way to do it.

 

It could be good to have the option to do it from the android app, because the users are obliged to connect to their web app page to set it.