How can I add new permissions to an app which is already in Production ?

Forum|Forum|10 years ago
April 2, 2016
4 replies
7237 views

RingCentral does not modify applications that have already been approved for Production access. Please read the directions provided below if you need to make adjustments to an application that has already been approved for production access:

permissions

Best answer by ByrneReese

As of 2023, Developers can now freely edit applications in production. No special procedures are needed.

B

benjamin-dean

Found Your Voice

I have updated the answer which was previously given for this question to reflect our current best practices and policies towards modifying application definitions which have already been approved for production access.

S

sharmilan-a

The First Step

What is a reason to add the suffix like "_v{{X}}" where {{X}}", or what are the benefits instead of adding a new name?

A

Anirban2396911020

The First Step

A similar question is asked here multiple times.

As I know once your app is in production, you cannot change anything.

You need to submit a help ticket with the developer support team for any help. Once they have added the permission with your request(not sure if they do.. most probably they don't) you need to test again for that permission you acquired.

As per the link below, it's mentioned "
You have to clone the app and add new permissions. Then test your app in the sandbox to make sure it uses all the new and old permissions and meet the max error rate requirement."

Ref:- https://forums.developers.ringcentral.com/questions/1511/how-add-permission-after-completion-of-production.html

The official recommendation is to create a new app, add proper permissions and graduate it. So in that case you need to go through again.

Also, read https://github.com/ringcentral/ringcentral-faq/blob/master/docs/account.md#how-can-i-add-new-permiss...