RingCentral does not modify applications that have already been approved for Production access. Please read the directions provided below if you need to make adjustments to an application that has already been approved for production access:
Best answer by ByrneReese
A similar question is asked here multiple times.
As I know once your app is in production, you cannot change anything.
You need to submit a help ticket with the developer support team for any help. Once they have added the permission with your request(not sure if they do.. most probably they don't) you need to test again for that permission you acquired.
As per the link below, it's mentioned "
You have to clone the app and add new permissions. Then test your app in the sandbox to make sure it uses all the new and old permissions and meet the max error rate requirement."
The official recommendation is to create a new app, add proper permissions and graduate it. So in that case you need to go through again.
+3Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
