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Hi team,

I’ve been integrating the High Volume SMS API in a production system, and I’m aware of the limitations listed in the official documentation — specifically, that MMS (e.g., images, vcards, GIFs, etc.) is currently not supported.

However, I wanted to ask:

  • Is there any supported or alternative way to send images or files (e.g., using links or another service)?

  • Is Enhanced Business SMS the only option if I want to send rich media?

  • Is support for MMS or media attachments in High Volume SMS currently under development or on the roadmap?

My main use case is to send visual content (images or GIFs) along with appointment reminders or promotional content, ideally from an A2P-enabled number.

Thanks in advance for any clarification or direction.

No, the high volume SMS does not support MMS. And yes, right now the enhanced business SMS is the only options

In the near future, there will be only 1 type of SMS number and it will be capable of sending campaigns, conversation and support MMS as well.


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