Interesting question. As a policy, we don’t talk about roadmap items in a public forum. Have you tried contacting a business development representative at RingCentral?

Craig

It is indeed a very interesting question.

Slack has an MCP server allowing their customers to use AI to questions their knowledge locked away in Slack without forcing their customers to write or maintain API’s.

RC should do the same, as my technical people have failed to access the large amount of information we have locked away in RC/Glip for our benefit, because your API’s are not easy to implement.

Having an MCP server would allow us to build agents to answer customer queries and to summarise technical issues and make recommendations from the growing list of other MCP servers knitting the world of AI’s together.

Kind Regards

Garry Lowther, Business Software Group

Can you email me (address from my profile) so we can discuss further?