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The First Step
November 27, 2023
Question

Need SMS enabled in sanbox

  • November 27, 2023
  • 3 replies
  • 92 views

Hello,

I'm trying to test sending an SMS from the sandbox with phone number "18582573505", but it appears that this number doesn't have SMS capabilities.

Could someone please enable SMS for my account? Thanks!

3 replies

PhongVu
Community Manager
Community Manager
November 27, 2023

Done. Pls try again.

The First Step
November 27, 2023

Looks like it worked, the number has SMS capabilities but there's still a failure when sending the message. I can see it in the Sandbox app: 1701102101854.png

PhongVu
Community Manager
Community Manager
November 27, 2023

Sorry for that.

There is a new process to provision sandbox number. You have to submit a dev support ticket and the support team will help you with.