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Question

Needing Guidance on Downloading Calls En Masse Using WGet or Curl

  • August 5, 2026
  • 0 replies
  • 29 views

The reporting shows a URL for each call, and we used to be able to download the calls en masse to a local backup.  We used to simply provide a Basic authorization token, but that appears to no longer work.  Can someone provide some guidance on the current best practices to download call recordings from RingCX?  Here’s a sample of our WGet command that downloads a single recording.

 

./wget.exe --header "Authorization: Basic XXXXXXXXXXXXXXXXXXXXXXXX" --no-check-certificate --content-disposition "https://c01-recordings.vacd.biz/api/v1/calls/recordings/?v=1&accountId=XXXXXXXX&bucket=c01-recordings&region=us-west-2&compliance=false&file=XXXXXXXX/202608/04/XXXXXXXXXXXXXXXXX-1.WAV"