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Question

No phone number found with 'SmsSender' feature enabled.

  • January 30, 2023
  • 8 replies
  • 405 views

Getting this message on my Sandbox.

"No phone number found with 'SmsSender' feature enabled."

@Phong Vu can you please help me enable it?

Sandbox number: 929.474.6659

Thank you in advance...

8 replies

PhongVu
Community Manager
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  • Community Manager
  • January 30, 2023

Request created. Pls stay tuned


PhongVu
Community Manager
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  • Community Manager
  • January 31, 2023

Your number is enabled. Pls test


  • Author
  • New Participant
  • January 31, 2023

Works now! Thank you so much!


  • New Participant
  • February 22, 2023

getting same error, @Phong Vu can you also enable it for me
sand box = +15856234169



PhongVu
Community Manager
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  • Community Manager
  • February 22, 2023

The number is a main company number and it is SMS enabled. I don't now how you login and check the number and use it. It's however assigned to the main super admin user (ext 101) via the IVR.

Any way, I added a direct number xxx-0059 to the ext 101 and you can use that number instead. Login your sandbox service web to get the entire number and try both numbers again.


hello ringcentral team can you please enable smsSender feature to our sandbox account as well. main phone number: +12055120243
sandbox client id: K8j5BB_aT9ynoYZ1-e5P3A
@Phong Vu


PhongVu
Community Manager
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  • Community Manager
  • November 27, 2023

All the phone numbers in your sandbox are SMS enabled. It's just the number you provided above is the main company phone number. Check the Auto-receptionist -> General Settings from your sandbox admin portal to see which extension is assigned to handle SMS/Fax.


  • New Participant
  • November 30, 2023

Good afternoon Ring Central Team,

I would also like my phone number activated. I submitted a support ticket but still do not have access to SmsSender on my sandbox number:

+17322764454