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The First Step
January 30, 2023
Question

No phone number found with 'SmsSender' feature enabled.

  • January 30, 2023
  • 8 replies
  • 442 views

Getting this message on my Sandbox.

"No phone number found with 'SmsSender' feature enabled."

@Phong Vu can you please help me enable it?

Sandbox number: 929.474.6659

Thank you in advance...

8 replies

PhongVu
Community Manager
Community Manager
January 30, 2023

Request created. Pls stay tuned

PhongVu
Community Manager
Community Manager
January 31, 2023

Your number is enabled. Pls test

jmalaga18The First StepAuthor
The First Step
January 31, 2023

Works now! Thank you so much!

The First Step
February 22, 2023

getting same error, @Phong Vu can you also enable it for me
sand box = +15856234169


PhongVu
Community Manager
Community Manager
February 22, 2023

The number is a main company number and it is SMS enabled. I don't now how you login and check the number and use it. It's however assigned to the main super admin user (ext 101) via the IVR.

Any way, I added a direct number xxx-0059 to the ext 101 and you can use that number instead. Login your sandbox service web to get the entire number and try both numbers again.

New Participant
November 23, 2023

hello ringcentral team can you please enable smsSender feature to our sandbox account as well. main phone number: +12055120243
sandbox client id: K8j5BB_aT9ynoYZ1-e5P3A
@Phong Vu

PhongVu
Community Manager
Community Manager
November 27, 2023

All the phone numbers in your sandbox are SMS enabled. It's just the number you provided above is the main company phone number. Check the Auto-receptionist -> General Settings from your sandbox admin portal to see which extension is assigned to handle SMS/Fax.

New Participant
November 30, 2023

Good afternoon Ring Central Team,

I would also like my phone number activated. I submitted a support ticket but still do not have access to SmsSender on my sandbox number:

+17322764454