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Hello,

 

OAU-141 - Authentication is prohibited due to an inappropriate user state

I’ve started getting these errors in production. It has worked fine for the longest time and I’m not sure what’s causing this. The first time I got it I stopped the process and waited several minutes before starting it again which worked fine. This time that doesn’t seem to be working.

Any help appreciated as I cannot find any information about this error.

What is the app client id? And what is the user extension id who authenticates the app?


Turns out I just needed to regenerate the JWT for those extensions. I’m not sure why the previous ones stopped working when I have been using them for a few years.


Turns out I just needed to regenerate the JWT for those extensions. I’m not sure why the previous ones stopped working when I have been using them for a few years.

JWT token expires if you selected the expiration period. That could be the reason in this case.


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