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Our office has RingCentral integrated into Clio. It seems like when my boss logs in and out of Clio or RingCentral the settings saved in RingCentral for this app integration arent saved. This issue does not happen to me so I am wondering if its a particular setting he has for his RingCentral Chrome extension (“This can read or change site data” setting). 

 

@KennedyDelaney 

  1. What’s your versions? To get version number, to go user settings page then scroll all the way down to the bottom.
  1. The other thing is, after saving user settings, there should be a green message saying user settings saved. Does that appear in your boss’s machine?
  2. Your boss’s RingCentral account and Clio account is not used by another person right?

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