Has anyone run into this and know the solution? …
We use the Ring Central widget within our web application.
When the user clicks a phone # from within our website, we load the Ring Central widget call feature and prefill the phone #.
When the user clicks the text option from within our website, we load the Ring Central widget text feature and prefill the phone #.
However, if user has clicked the text option and then later clicked the phone #, we can’t get the Ring Central widget to load the call feature. It always loads the text feature.
Are we missing something or is this a known issue with the widget?