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Question

SMS Message cannot be sent with URL in SMS

  • January 26, 2024
  • 1 reply
  • 129 views

Hey


Recenlty our ringcentral number cannot send out any SMS containing our company's webstie URL or our company's URL for booking appointment. Has anyone been experiecning similar issue ?

The SMS messages with the same URL used to be dleivered fine with no issue.

1 reply

PhongVu
Community Manager
Forum|alt.badge.img
  • Community Manager
  • January 26, 2024

I am sure that the URL does not match with what your company declared in the SMS TCR campaign.

Submit a customer support ticket for getting help.