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Sudden 403 Forbidden Errors on /timeline/fetch endpoint, App has Analytics permission

  • November 18, 2024
  • 3 replies
  • 28 views

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The other day, all of a sudden I started getting 403 Forbidden responses on the /timeline/fetch endpoint. Nothing has changed. All creds are active/valid. The App has the Analytics permission. No idea why this just started happening.

3 replies

PhongVu
Community Manager
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  • Community Manager
  • 2282 replies
  • November 18, 2024

In this case, you should submit a developer support ticket. It could be something changed in your credentials.


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  • New Participant
  • 1 reply
  • November 18, 2024
PhongVu wrote:

In this case, you should submit a developer support ticket. It could be something changed in your credentials.

Thank you PhongVu. I submitted a ticket earlier this morning and am now waiting to hear back.


PhongVu
Community Manager
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  • Community Manager
  • 2282 replies
  • November 18, 2024
JonRob wrote:
PhongVu wrote:

In this case, you should submit a developer support ticket. It could be something changed in your credentials.

Thank you PhongVu. I submitted a ticket earlier this morning and am now waiting to hear back.


Just to let you know that I see an internal escalation. It seems the issue relates to the new release which causes the problem. They will release a fix soon today so please don’t try to fix your code but stay tuned.


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