Transfer call in softphone-js sdk

Forum|Forum|3 years ago
January 17, 2023
3 replies
620 views

I am using https://github.com/ringcentral/ringcentral-softphone-js for one of my use case. How can I transfer call in this SDK. It seems to have message exchange with some command for voicemail. Do we have something similar for transfer?

PhongVu

Community Manager

This is the call transfer API. It requires a telephony session id and a party id and only the owner of the call can transfer its call. I don't know how you make the call, but check the SIP message headers to see if you have the right telephony session id and the party id, then try to transfer using that API.

P

patrickle

The First Step

@Shankar Jha did you find the session id and party id in the SIP message headers?

T