Why don't I have any calling credits in my sandbox account?

Forum|Forum|6 years ago
June 15, 2020
3 replies
526 views

Aren't there 500 minutes credits for each sandbox account each month ? But when I check it in my account, it is currently 0 and i didn't use any credits. Can anyone help me with this ? Do I need to buy credits just to test out the API ?

Best answer by PhongVu

Is your sandbox account associated with your production account? You can submit your request through a support ticket with your account main company number or email address.

PhongVuAnswer

Community Manager

Is your sandbox account associated with your production account? You can submit your request through a support ticket with your account main company number or email address.

A

accounting-17

New Participant

Phong, we are having a problem with sandbox account credits. We need more than just the 500 credits, what are our options?

Thanks

PhongVu

Community Manager

Your sandbox account id or main company number?