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Question

How do you forward texts?

  • June 15, 2026
  • 1 reply
  • 31 views

How can I autoforward texts I receive through RingCentral to other users at my company?

1 reply

ByrneReese
Community Manager
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  • Product Manager
  • August 18, 2026

@Mikegpdx There is not really a good way to “forward” texts - not the way we forward email or phone calls. The SMS medium is just not designed for that. What you can do however is compose a new text to someone with the text/content from the original SMS. The context of the SMS might read:

{{ trigger.recipientPhoneNumber }} sent you a text from {{ trigger.senderPhoneNumber }} that reads:

{{ trigger.smsMessage }}