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The First Step
June 11, 2026
Solved

Account Hack NEED HELP!!!

  • June 11, 2026
  • 2 replies
  • 114 views

Hey, I was hacked on Monday June 8th, 2026. I have faxed multiple CCAFs to confirm my identity, I have reached out to my rep, have sent emails to Fraudrespons AND Clientverification and it has been over 48 hours with NO RESPONSE from anyone. Is there anything else I can do/any number I can call to get my account back? I have everything needed to confirm my identity, billing statements, messages with reps, support, everything and my business is losing money everyday and I am really stressing out over this. 

    Best answer by Mary-Community_Moderator

    Hi ​@WJP5258, I'll reach out to your Account Manager on your behalf to help expedite a response. In the meantime, please send me your contact details via private message so I can assist further. 

    2 replies

    Mary-Community_Moderator
    Community Manager
    Community Manager
    June 11, 2026

    Hi ​@WJP5258, I'll reach out to your Account Manager on your behalf to help expedite a response. In the meantime, please send me your contact details via private message so I can assist further. 

    WJP5258The First StepAuthor
    The First Step
    June 11, 2026

    Thank you! I just private messaged you, this is so stressful.