We are planning to perform a bulk import of users into RingCentral and would like clarification on the recommended approach.
Currently, there are already 80+ unassigned extensions available in the account. During the bulk import process, should we:
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Utilize these existing unassigned extensions and map users to them, or
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Create users directly through the “Users with Extensions” import method, which would generate new extensions?
Additionally, each user will need to be assigned to a physical device as part of this setup. Please advise if one of the above approaches is better suited when users must be associated with physical desk phones during or after the import process.
Please let us know which approach is best practice and if there are any limitations or impacts we should be aware of when using the existing unassigned extensions.
Looking forward to your guidance.