How long to get a response on a new case?

I opened a case on 3/20 and there is no indication it has been seen. The case has a New status and there are no replies from RC support.

Will a mod please help me? I can msg my case number or whatever else you need.

Thank you.

Community Manager

I opened a case on 3/20 and there is no indication it has been seen. The case has a New status and there are no replies from RC support.

Will a mod please help me? I can msg my case number or whatever else you need.

Thank you.

Please send that over via DM.

Author

The First Step

Please send that over via DM.

Done. Thank you.

Sign up