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The First Step
Feb 18, 2025 11:58 PM UTC
Question

Maintenance

Outside of receiving emails regarding maintenance that keeps getting pushed out, is there a “single source of truth” where we can look at daily to see what is scheduled?  Keeping up with multiple emails, with same subject, is not doing it.  Thanks!

1 reply

The First Step
Feb 19, 2025 2:13 PM UTC

Like the firmware update for Cisco and Yealink devices scheduled for 2/3/2025 that was postponed and we received the notification about the postponement a day AFTER the update was supposed to occur.  

Thanks RingCentral for making me brief my team about the maintenance, warn my users that have physical phones, only to have to tell them “Never mind”.