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The First Step
Feb 7, 2025 8:12 PM UTC
Question

TCR Registration

TCR Registration is taking a long time to be approved. Is there a way to speed it up or get in touch with someone for help? There is no option for help on the website. I wished I was informed of needing to sign up for TCR when signing up with ring central. 

5 replies

BeckyH
Community Manager
Community Manager
Feb 7, 2025 9:05 PM UTC

Hey, ​@MHC1990 Unfortunately, expediting is rare - and because of the large volume of people trying to get their campaigns approved TCR’s review takes time. 
When was it that you signed up? Happy to help with clarity and answer questions. 

MHC1990The First StepAuthor
The First Step
Feb 14, 2025 8:32 PM UTC

Hi ​@BeckyH , I applied on Jan 13th and it states to allow for 20-30 days for a response. I was hoping to hear something back, but no response. It still shows pending. 

BeckyH
Community Manager
Community Manager
Feb 14, 2025 9:28 PM UTC

Hi ​@BeckyH , I applied on Jan 13th and it states to allow for 20-30 days for a response. I was hoping to hear something back, but no response. It still shows pending. 

I see you have a case open. There was an update on the 7th for that case. I’m checking with the case owner to see what they have to say. 

 

MHC1990The First StepAuthor
The First Step
Mar 12, 2025 1:35 AM UTC

Hi ​@BeckyH, I would appreciate it if you can help me with getting the TCR registered.

Mary-Community_Moderator
Community Manager
Community Manager
Mar 12, 2025 4:01 PM UTC

Hi ​@BeckyH, I would appreciate it if you can help me with getting the TCR registered.

Hi ​@MHC1990, I can help. Please send me a DM.