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Question

Do I need RingSense Subscription for Notes/transcription

  • May 6, 2026
  • 0 replies
  • 12 views

I have integrated RingCentral in our company’s website using NodeJS ringcentral sdk and calling the endpoint /ai/ringsense/v1/public/accounts/~/domains/pbx/records/{callId}/insights. And im on RingEx Advanced Plan. Do i need ringsense addon for notes and transcription for calls?