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May 6, 2026 7:20 PM UTC
Question

Do I need RingSense Subscription for Notes/transcription

I have integrated RingCentral in our company’s website using NodeJS ringcentral sdk and calling the endpoint /ai/ringsense/v1/public/accounts/~/domains/pbx/records/{callId}/insights. And im on RingEx Advanced Plan. Do i need ringsense addon for notes and transcription for calls?