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Question

Longest idle displayed on wallboard

  • September 5, 2024
  • 0 replies
  • 39 views

Hi,

We run an outbound call-centre and currently have a wallboard showing number of outbound calls + outbound talk time in one widget, and then another widget alongside this which shows current status (on a call, DND, available etc). 

What I would like to do is swap this secondary widget showing the status for one showing who has been idle for the longest - is this a possibility?

Thanks

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