Performance Reports - Missing Data

When attempting to pull my monthly reports from performance reports, the outbound calls and missed calls are not populating.  They are both showing zero.  I have been working with RC tech support for 3 days and they stated that this is a “known issue” that ALL users are having.  They were just alerted about it today.  Is anyone else having this issue?  He didn’t mention this until I conferenced him in with my IT team and then he stated the memo just was sent out to them today.