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The First Step
May 18, 2021
Question

Actin - Prod Refresh token issue

Looks like both auth token and refresh token has expired. Please suggest how to get new token.

Application name is ‘Actin’ and client_id is ‘LKszrWSjS26fhbXY7xB9Kw’

    4 replies

    PhongVu
    Community Manager
    Community Manager
    May 18, 2021

    When both access token and refresh token expire, you have to re-authenticate (login) and that is all you need to do. It is the same as after you logout, then you re-login.

    The First Step
    May 18, 2021

    this is response i am getting using refresh token through postman.

    {
    "error": "invalid_grant",
    "errors": [
    {
    "errorCode": "OAU-212",
    "message": "Token type mismatch"
    }
    ],
    "error_description": "Token type mismatch"
    }


    PhongVu
    Community Manager
    Community Manager
    May 18, 2021

    There must be something incorrect in the way you authenticate or using the code to exchange for tokens. What endpoint you use in Postman to get the token? What language is your app actually written in?