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The First Step
September 6, 2021
Question

Anyone have experience using Tray.io with Ringcentral?

I'm looking to push calllog data from Ringcentral to Google Sheets so I can build out our own custom dashboards. So far it's returning very limited data. Hoping to get realtime data using Webhooks. Anyone have experience with this?

    1 reply

    PhongVu
    Community Manager
    Community Manager
    September 7, 2021

    What kind of call data are you looking for? Check out these blogs to learn how to use the telephony session event notification to capture real-time call data.

    https://medium.com/ringcentral-developers/ringcentral-telephony-session-events-notifications-98b3f8d29745
    https://medium.com/ringcentral-developers/building-a-real-time-call-report-app-3eee247a141d