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New Participant
November 18, 2019
Solved

API access to delete the call recording

I am not able to find API to delete call recordings. One of my customers does not want data to be in multiple clouds - customer requests to download the recording into our cloud and remove recordings from RingCentralCloud.

PhongVu
PhongVuAnswer
Community Manager
November 18, 2019

Unfortunately, there is no separate API to delete only the call recording. However, you can delete the call log record which has the recording you want to delete.

To delete a call log record, make a DELETE request to the following endpoint :

"/account/~/extension/~/call-log/[recordId]"

2 replies

PhongVu
Community Manager
PhongVuAnswer
Community Manager
November 18, 2019

Unfortunately, there is no separate API to delete only the call recording. However, you can delete the call log record which has the recording you want to delete.

To delete a call log record, make a DELETE request to the following endpoint :

"/account/~/extension/~/call-log/[recordId]"

The First Step
November 19, 2019

In below link where u can find the documentation.

https://developers.ringcentral.com/guide/voice/call-log/reading-call-log