API call log some records not found in result

12 replies
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Hi, I created an API call using the call log endpoint ('/account/~/extension/~/call-log') in production. It shows results of the records but there are 2 missing records. service.ringcentral.com call log records: date/time: Yesterday 8:41 PM - this record shows in the API call log result date/time: Yesterday 7:12 PM - this record does NOT show in the API call log result date/time: Yesterday 5:47 PM - this record does NOT show in the API call log result date/time: Yesterday 2:20 PM - this record shows in the API call log result date/time: Yesterday 1:00 PM - this record shows in the API call log result Is there something wrong with the 2 missing records? The type and direction of these two are just like the other records that show. Additional parameters in the call are: direction Inbound and type is Voice.

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R

robert-lam

The First Step

So what was the answer to this problem ? I also have similar problem where the API only returns the log list for some extensions but not others. I could see all of it on

https://service.ringcentral.com

My url is

url = self.apiUrl + 'v1.0/account/~/extension/~/call-log?dateFrom='+self.search_startdate+'&type=Voice&withRecording=true

if I specify a particular extension e.g.
url = self.apiUrl + 'v1.0/account/~/extension/110/call-log?dateFrom='+self.search_startdate
+'&type=Voice&withRecording=true

I get this error

"message": "Resource for parameter [extensionId] is not found", "parameterName": "extensionId",
"errorCode": "CMN-102",
"errors": [
{
"message": "Resource for parameter [extensionId] is not found",
"parameterName": "extensionId",
"errorCode": "CMN-102"
}
]

A

Anonymous

I think that is not how you specify the extension, you have to specify it in the authorize call.

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