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New Participant
April 30, 2025
Question

API Integration to Automatically Pull Daily Call Recordings to Store Locally

We have recently run into an issue where we needed access to a call that was older than what is available to view in the Ring Central Admin application. Is there a way for us to use this developer console with our internal IT team to query for the daily recorded calls and download those files to store locally? 

1 reply

PhongVu
Community Manager
Community Manager
May 1, 2025

We have recently run into an issue where we needed access to a call that was older than what is available to view in the Ring Central Admin application. Is there a way for us to use this developer console with our internal IT team to query for the daily recorded calls and download those files to store locally? 

“This developer console”, what is that?

Are you looking for an API you can call to download all company call records and recordings?