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The First Step
April 13, 2023
Question

API List Extension only displays 1 extension in Sandbox?

I am testing my app in the Sandbox and trying to capture a detailed list of all extensions on my account. I am an admin.
URL: https://platform.devtest.ringcentral.com/restapi/v1.0/account/~/extension?page=1&perPage=50

I only capture details for my extension. Looking to capture all extensions. Is this limited in the Sandbox or is there something else I should do?

1 reply

PhongVu
Community Manager
Community Manager
April 16, 2023

Have you added new extensions to your sandbox account? Out of the box, when you signup and activate your sandbox account, the system would create only 1 user extension and it is the main super admin user (101) which can login the sandbox service web to manage the account including adding new users (max 4 users including the main super admin itself).