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New Participant
February 3, 2023
Question

Audit Logs

I am not a developer, and it appears the only way to get audit history for text messaging is to use the API. Anyone have advice for how a rookie may accomplish this? We are in a highly regulated industry and sometimes need to pull audit logs for litigation.

    1 reply

    PhongVu
    Community Manager
    Community Manager
    February 3, 2023

    Check if this app is available for your RingCentral account plan. If not, you can run this app (you need to login the app with a super admin user) periodically to export your account message store and download the files.