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The First Step
July 5, 2020
Question

Call log data

What is the default duration of call record data in log data stored? Generally what type of data and record will it store?

    2 replies

    The First Step
    July 5, 2020

    As per this link: https://www.ringcentral.com/office/features/call-logs/overview.html#:~:text=How%20long%20will%20my%20call,date%2D%20and%20time%2Dstamped.

    Inbound and outbound call records through your RingCentral number(s) are stored in your online account for up to 12 months.

    call, fax, missed call etc are stored

    PhongVu
    Community Manager
    Community Manager
    July 5, 2020

    See data retention policy. For call log data, see the API reference response