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New Participant
January 11, 2019
Question

Call logs only go back 60 days!

Call logs should go back at least 90 days please.

3 replies

The First Step
July 5, 2020

Any references for 90 days?

The First Step
July 5, 2020

Please email the backend team and check with them on the issue

PhongVu
Community Manager
Community Manager
July 5, 2020

Here is RingCentral data retention policy a an compliance.

https://support.ringcentral.com/s/article/2178?language=en_US