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The First Step
September 18, 2020
Solved

Call Park Locations

Is it possible through the API to get a list of available park locations, or is it always *801 - *899

    The First Step
    September 18, 2020

    There is API, Call Park on Party API (Beta), that helps to park a call into a standard park location:

    https://developers.ringcentral.com/api-reference/Call-Control/callParkParty

    It Parks a call to a virtual location from where it can further be retrieved by any user from any phone of the system. Park locations are automatically assigned by the RingCentral system and ranging 801-899 .

    2 replies

    The First Step
    September 18, 2020

    There is API, Call Park on Party API (Beta), that helps to park a call into a standard park location:

    https://developers.ringcentral.com/api-reference/Call-Control/callParkParty

    It Parks a call to a virtual location from where it can further be retrieved by any user from any phone of the system. Park locations are automatically assigned by the RingCentral system and ranging 801-899 .

    The First Step
    September 18, 2020

    Thanks Anirban, I have no problem performing the park and processing the updated status to know which park location it has gone to, I just wanted to confirm if the range was always 801-899 or if it might be some other range - you have answered my question