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The First Step
November 11, 2020
Question

Call Recording's added to 'Download user list'

I would like to see if someone can add to the excel report that pulls from the user information from the 'download user list' on the ring central admin site.

Is this possible

    2 replies

    PhongVu
    Community Manager
    Community Manager
    November 11, 2020

    What is the user information download you referred to? You can download call recordings together with the call metadata from the call log download.

    screen-shot-2020-11-11-at-33022-pm.png


    The First Step
    November 12, 2020

    The report I needed/asked for the addition to the 'download user list' was following these steps:

    'you can see what users are being recorded


    Phone SystemAuto ReceptionistGeneral Settings


    • Expand out the call recording section
    • Click on the EDIT button under EXTENSIONS TO RECORD'